As of May, 2022
Shipping
- Orders can be shipped to any distributor, contractor office, or job site as required
- Freight allowance within Southern California is $1,000, and $1,500 to Northern California
- Freight allowance outside of CA is $2,500 to the contiguous States (excludes HI and AL)
- For pole orders, freight allowed is determined on a case-by-case basis and excluded from the above terms
- Special handling (excess length, liftgate, limited access etc.) will be charged a flat fee of $100.00 per shipment if the service is not included under the selected carrier’s standard service
- Stocked items will be available for same day will call
- Same day local delivery of stocked items available based on a first come first serve basis
- Any non-local orders received after 1:00 PM PST will ship out the following day
Orders & Pricing
- There is no minimum order size or quantity
- Prices are subject to change without prior notice
- All quotations are valid for no more than 30 days from issuance
- New customers are subject to Net 30 payment terms
Products
- Products are subject to change from time to time without prior notice
- Updates ensure that we are using the latest components and technology
- Discontinued products will only be available for warranty claims
Return Policy
- Product returns must be requested and returned within ninety (90) days from date of purchase in the form of a Return Goods Authorization (RGA)
- Returned items must be in new condition with original packaging (including parts and manuals)
- Credit will be issued upon return and inspection and may be subject to a restocking fee
- Special order, modified and custom made products are not returnable
- For return requests please send an email to service@valriya.com or call (833)825-7492
Warranty
- Products are subject to a five (5) year limited warranty unless otherwise noted
- See full warranty terms here