Terms and Conditions

As of April, 2020

Shipping

  • Orders can be shipped to any distributor, contractor office, or job site as required
  • Freight allowance within CA is $1,000, and $2,500 to the contiguous States (excludes HI and AL)
  • Special handling (excess length, liftgate, limited access etc.) will be charged a flat fee of $100.00 per shipment if the service is not included under the selected carrier’s standard service
  • Stocked items will be available for same day will call
  • Same day local delivery of stocked items available based on a first come first serve basis
  • Any non-local orders received after 1:00 PM PST will ship out the following day

Orders & Pricing

  • There is no minimum order size or quantity
  • Prices are subject to change without prior notice
  • All quotations are valid for no more than 30 days from issuance
  • New customers are subject to Net 30 payment terms

Products

  • Products are subject to change from time to time without prior notice
  • Updates ensure that we are using the latest components and technology
  • Discontinued products will only be available for warranty claims

Return Policy

  • Product returns must be requested and returned within ninety (90) days from date of purchase in the form of a Return Goods Authorization (RGA)
  • Returned items must be in new condition with original packaging¬† (including parts and manuals)
  • Credit will be issued upon return and inspection and may be subject to a restocking fee
  • Special order, modified and custom made products are not returnable
  • For return requests please send an email to service@valriya.com or call (833)825-7492

Warranty

  • Products are subject to a five (5) year limited warranty unless otherwise noted
  • See full warranty terms here